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Privacy Policy








This Privacy Policy (the “Policy”) sets forth Neutralox, Inc.’s (“Neutralox”, “we” or “our”) policies regarding the collection and use of information relating to any Neutralox or Neutralox-affiliated website. We respect your right to privacy and we are committed to protecting it. In order to provide you with relevant information, respond to your requests and increase the benefits you receive when visiting our website, we may request information about you. We want you to feel secure when providing such information to us and this Policy is intended to inform you about the type(s) of information we gather and how we use it.


Data Protection Declaration

Each time our website (, and associated website pages) is accessed and every time a file stored on the website is called up, it is automatically logged when which website has been visited. The quantity of data transmitted, which web browser and which operating system was used, the domain enquiring and the IP number of your computer is also logged. These log data are automatically saved in log files and serve exclusively statistical purposes. The IP number is anonymized prior to every evaluation. We do not create any pseudonym user profiles.


Moreover, we only collect, process and use personally identifiable data if you make them available to us voluntarily and this is permitted by law or you have consented. In particular, we process your personally identifiable data to respond to your enquiries, to process orders and to inform you about our products and services.

Of course you can object to the use of your data for the purposes of advertising or market and opinion research at any time by sending us a notice to this effect. This can be addressed informally to the contact information below. You have the possibility of revoking consent granted in writing at any time.


What information do we collect?



A “cookie” is a small text file that is transferred to your browser and stores information about your interactions with a particular website. A cookie is then read by the web server that placed it on your browser. It works as a sort of identification card, recording your preferences and recalling previously entered information. By using cookies, your navigation time is reduced and use of a website is simplified.


We use two types of cookies:


  • A “session” cookie is temporary and is deleted once you close your browser. Session cookies are used to help a user’s browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., the website of an affiliated company). Session cookies can also give helpful information.

  • A “persistent” cookie is more permanent and is stored on the hard drive of your computer. Persistent cookies are used to customize a website for a user. They may store passwords, preferences, registration and account information so that users do not have to re-enter this information each time they visit the website.


A cookie cannot be executed as code or deliver viruses. We use both session and persistent cookies to collect and store information that allows us to offer better customer service and ensure easy navigation through our website(s).

You have the option of setting your browser to reject cookies. In most cases, if you do not accept the cookie you are still able to use the site. Please note, however, that by not accepting cookies, you will limit the functionality we can provide you when you visit this site.


We may collect personal data (i.e., information that identifies you or can be used to identify or contact you name, such as email address, mailing address or phone number) from you in different manners and at different places and times on our website, such as when you register on our website, or fill out a form.


For which purposes do we use your personal data?


The personal data you provide us with may be used for the following purposes:


  • To personalize your experience – Your information helps us to better respond to your individual needs

  • To improve our website – We continually strive to improve our website offerings based on the information and feedback we receive from you

  • To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs

  • To administer your questions, submissions, or other website feature


How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information.


Do we disclose any information to third parties?


We do not sell, trade or otherwise transfer to third parties your personal data. This does not include trusted third parties acting as data processor on our behalf and under our instructions who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, law enforcement agencies, enforce our website policies, or protect our or others’ rights, property or safety.


Personal information that we collect from you may be transmitted to, transferred to, stored at, accessed from, and/or processed in a destination outside the United States, Canada or European Economic Area ("EEA"). By submitting your personal information to us, you agree to this transmission, transfer, storage, access or processing. We will take commercially reasonable steps to ensure that such personal information is treated securely and in accordance with this Policy, even if the level of legal data protection in these countries is not adequate regarding the EEA point of view.


Links to non-company websites


We may provide links to Internet sites maintained by others. We do not review such third-party websites in their entirety and is not responsible for the contents of or any products or services offered by such third-party sites. We encourage you to read the privacy statement of every website you visit whether the site is linked to our or not.

We provide these links to you as a convenience and the inclusion of any link does not imply our endorsement of the linked site or our acceptance of any responsibility that arises as a result of your use of the site.


Your rights


You have the right to access and, where appropriate, to correct or update the personal information related to you. You also have the right to object, by request and free of charge, to the processing of your personal information for the purposes of direct marketing. You may exercise any of these rights by submitting your request to the email address below.


Online privacy policy


This online Policy only applies to information collected through our website and not to information collected offline.

Your consent

By using our website, you consent to our Policy.


Changes to our privacy policy


Any changes we make to our Policy in the future will be posted on this page. Please do check our Policy from time to time to take notice of any changes made. By providing us with your personal information through the website after we have changed the terms of our Privacy Policy, you will be deemed to have accepted these changes. If we decide to change our Privacy Policy, we will update the Privacy Policy modification date below.


Our contact information



Mail: Neutralox, Inc., 150 North Michigan Avenue, 35th Floor, Chicago, Illinois 6060, USA

This policy was last modified on 25 March 2015.


Neutralox is a trademark of Neutralox Umwelttechnik GmbH and all website content is © copyright 2015 Neutralox Umwelttechnik GmbH. All Rights Reserved. All other trademarks are property of their respective owners.

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